Our staff
The people behind the scenes.
Our receptionist answers the phones and helps new clients register and complete initial paperwork. Providers schedule their own appointments, but our staff will gladly take your information and pass it along. Each provider also has an account manager who handles billing and insurance questions.


Tawana Taylor
Account Manager
804-264-0966 · ext. 12
Account manager for
- Caroline C. Augustin, LPC
- Katharine (Kitty) Fitzhugh, PhD
- Nancy MacConnachie, PhD
- Hank Matthews, LPC
- Jesse Pearlstein, LCSW
- Michelle Sams, LCSW
- Anne M. Sitarz, PhD

Maharlika Baban
Account Manager
804-264-0966 · ext. 11
Account manager for
- Wendy S. Cohen, MD
- Brandy Hart, LCSW
- Rashelle B. Hayes, PhD
- Jeff Knighton, LCSW
- Emily Mangan, LPC
Questions about a bill or a claim? Your provider’s account manager will be happy to help. Call 804-264-0966, or fax 804-264-1029.